Privacy Policy

This Privacy Policy explains how Belfer & Co Ltd ("Belfer Agency", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website at belfer.agency or use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Belfer & Co Ltd
Registered in: England and Wales
Website: belfer.agency
Contact: contact@belfer.agency

2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity data: first name, last name, business name
• Contact data: email address, phone number
• Business data: business type, marketing interests, details you share in contact forms or discovery calls
• Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform
• Usage data: information about how you use our website, including pages visited, time spent, and referring URLs
• Communication data: any communications you send us via email or contact forms

3. How We Collect Your Data

We collect data through the following means:

• Contact and enquiry forms on this website
• Email correspondence
• Discovery and client calls (with your knowledge)
• Cookies and analytics tools (see our Cookie Policy)
• Third-party booking tools (such as Calendly) when you book a call

4. How We Use Your Data

We use your personal data for the following purposes, relying on the lawful bases indicated:

• To respond to your enquiries — Legitimate interest / pre-contractual steps
• To provide our services — Performance of a contract
• To send service-related communications — Performance of a contract
• To send marketing communications (where you have opted in) — Consent
• To improve our website and services — Legitimate interest
• To comply with legal obligations — Legal obligation

We will never sell your personal data to third parties.

5. Marketing Communications

We will only send you marketing emails if you have explicitly opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at contact@belfer.agency. Opting out of marketing does not affect communications related to your service.

6. Data Sharing and Third Parties

We may share your data with the following categories of third parties where necessary:

• Service providers: email marketing platforms (e.g. Klaviyo), scheduling tools (e.g. Calendly), form processors (e.g. Formspree), and analytics providers
• Professional advisers: lawyers, accountants, and insurers where necessary
• Regulatory authorities: HMRC, ICO, or other authorities where legally required

All third-party providers are required to process your data in accordance with UK GDPR and our instructions.

7. International Data Transfers

Some of our third-party providers may be located outside the UK. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy:

• Enquiry and contact data: up to 2 years from last contact
• Client data: up to 7 years from end of engagement (for legal and accounting purposes)
• Marketing preferences: until you withdraw consent

9. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restriction of processing — to request we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Rights relating to automated decision-making — we do not use solely automated decision-making that produces legal effects

To exercise any of these rights, contact us at contact@belfer.agency. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Cookies

We use cookies on our website. For full details, please see our Cookie Policy.

11. Website Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the security of data transmitted to our website.

12. Children's Privacy

Our services are directed at businesses and business owners. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Belfer & Co Ltd
Email: contact@belfer.agency
Website: belfer.agency